The RideMovi app will give you all the necessary instructions to park correctly in the specific city where you are riding. Remember to follow local parking rules to avoid a parking ticket issued by local authorities. Ensure that you are not obstructing pedestrians or traffic, that you are parking in a public bicycle parking or designated parking areas and never in private spaces.
Read below for additional information!
Park inside the Operating Area visible on the map of the RideMovi app. Please note that these areas could be different depending on the vehicle type.
We recommend you to check the Operational Area before starting your trip.
It’s forbidden to close your ride inside the red areas highlighted on the map of the RideMovi app.
Please check the map before closing the trip to avoid additional parking fees.
Some cities require parking in specific Designated Parking Areas which can either be a bike rack or a parking area specifically signaled for the purpose. If available, you will find these Hubs marked with a 🅿️ icon on the map.
Some cities in Spain require to lock the vehicle in bike racks using a physical chain lock available in the front basket.
The bike racks are highlighted with a 🅿️ icon on the map.
If you park outside the Operating Area or in a No Parking Area you may be charged for additional parking fees.
IMPORTANT: If you move a bicycle back inside the Operating Area within 4 hours we will refund the additional parking fee! If you try to end the ride of an eBike outside the operating area you will not be able to end the ride.
See below the additional parking fees in our cities:
| CITY | ADDITIONAL PARKING COSTS | |||||
| OUT OF OPERATING AREA | NO PARKING AREA | OUT-OF-HUB | ||||
| BIKE | EBIKE | BIKE | EBIKE | BIKE | EBIKE | |
| ITALY | ||||||
| Bergamo | 10€ | N/A | 10€ | N/A | 0€ | N/A |
| Bologna | 10€ | 10€ | 10€ | 3€ | 0€ | 0€ |
| Caorle | 10€ | 10€ | 10€ | 3€ | 0€ | 0€ |
| Firenze | 10€ | 10€ | 10€ | 3€ | 0€ | 0€ |
| Imola | 10€ | N/A | 10€ | N/A | 0€ | N/A |
| Lignano | 10€ | N/A | 10€ | N/A | 0€ | N/A |
| Mantova | 10€ | 10€ | 10€ | 3€ | 0€ | 0€ |
| Milano | 10€ | 10€ | 10€ | 3€ | 0€ | 0€ |
| Padova | 10€ | 10€ | 10€ | 3€ | 0€ | 0€ |
| Reggio Emilia | 10€ | N/A | 10€ | N/A | 0€ | N/A |
| Torino | 10€ | N/A | 10€ | N/A | 0€ | N/A |
| Venezia-Mestre | 10€ | 10€ | 10€ | 3€ | 0€ | 0€ |
| SPAIN | ||||||
| Barcelona | N/A | 10€ | N/A | 3€ | N/A | Lock to rack |
| Madrid | N/A | 10€ | N/A | 3€ | N/A | Lock to rack |
| Zaragoza | 10€ | 10€ | 0€ | 3€ | Lock to rack | Lock to rack |
If you would like to make an appeal for a parking fee please send the request via app and we will take care of your request. See below how to send your appeal.
Look for the trip with illegal parking sign
Select the Penalty Fee box, upload a picture (if available), type your comments and submit.
Click on Temporary Parking and temporarly lock the vehicle.
PLEASE NOTE: During temporary parking the ride will be charged normally.
